Submitted by

Submitted by sales

Reasons for not Marketing without a cooker

Dear Sir, Thanks for your suggestions regarding - cutting costs. There are several reasons for not Marketing Automatic Sevai Maker without a Cooker. The MAIN REASON was, every House-hold has Pressure Cookers with different Dimensions ( 5l, 7.5l, 10l & 12l), different Brands ( more than 20 manufacurers ), and different models ( Pan type, internal closing lid type etc ), But our Sevai Maker MUST have a STANDARD SIZE/MODEL/DIMENSION Pressure Cooker to work, which each house-hold doesn't have. So, its impossible to FIT the Sevai Maker into our own regular cooker. Then again we have to take into account other issues like SAFETY/FEASIBILITY ETC.,. Here we have to appreciate that the SevaiMagik Automatic cooker is invented to make Sevai Automatically in a Single Step using the Pressure Cooker PRINCIPLE. Also,SevaiMagik comes with an additional lid to make use as a regular pressure cooker. We invite customers for demonstrations by appointment in our Office regularly. Also, we have participated in Exhibitions and Club demo. Thanks again for your suggestions and specifically for choosing to write here, as this will not only help you, but other users as well. If you still have any clarifications, you are welcome to call our support team at 0422-3206188 / 94426 09823 during 10 AM and 7 PM on working days

Submitted by varloo

Cutting costs

The sevai magik looks like a blessing. But price is too much that people may think about buying it. In this context, I would suggest that the machine may be marketed with out the cooker. This will make the price less and affordable and also many might think about buying this magik. People can use the machine inthe cooker they already have. Also arrange to have demostrations during exhibitions and in apartments. You can invite people to call you for demo (they can call their friends then and many people would be watching).

Submitted by sales

Possible reasons for sevai not coming out

Dear Sir, Thanks for letting us know the problem. There are three possible reasons for this to happen: please check in the order of priority as below: 1. Please ensure that only good parboiled rice, soaked and wet-ground to a fine paste. Some homes use semi-par-boiled (in Tamil 'arai vEkkAdu' அரைவேக்காடு) rice to make idli/dosai. This will not work well with SevaiMagik. Also please check for presence of bits of rice grain (குருணை) in the batter. 2. Have you removed the Piston Gasket after the first use and refitted it before the next use? If so, it is possible that the Piston Gasket got reversed. Please look for the indication 'TOP' in the Gasket and ensure this. We would advise that you keep this Gasket on the Middle vessel permanently, as there is no need for removal of this. Also, please check if the main cooker Gasket has suffered any damage and the cooker fails to develop pressure because of this. 3. Lastly, a very remote possibility, but still we ask you to check: The six holes in the center of the six rivets (around which the patent info etc. are engraved) should be free from blocks. If for some reason these holes are blocked by spilled batter or some other material, then also the sevai may not come out. Thanks again for your feedback and specifically for choosing to write here, as this will not only help you, but other users as well. If you still have any issues, you are welcome to call our support team at 0422-3206188 during 10 AM and 7 PM on working days.

Submitted by rbalaaji

Sevai preparation problem

Hi, We purchased Sevaimagik about 2 months back. After seeing the VCD for the preparation procedure, We tried. Everything went smoothly. We had wonderful sevai. Our 2nd attempt went for a six. After 20 minutes of instructed time, We removed the plastic closure and put on whistle. The Sevai didn't turn up.After waiting for 10 minutes, We switched off the gas. That day we had more batter. After checking the VCD again for the procedure, We tried for the 2nd time with the same result. When we open, the batter is in perfectly boiled condition, we used the traditional equipment to create sevai (Using hand driven). What are the possible things that I can check to avoid this problem? I have checked gasket position, size of the water level, time to boil, batter level inside all as per VCD's instructions. Any help will be highly appreciated. Regards R Balaji

Submitted by Dev

I wanted to purchase one. I am residing at ADAMBAKKAM in CHENNAI-600088. Please inform the dealer address. Dev

Submitted by Dev

I wanted to know the thickness of the SEVA. Some of the readymade it is thick. But homemade seva is very thin. So please let me know the thickness/approx.dia at the earliest. Moreover, is there any chance to block the holes. Is there any chance of comming the steam out thro" the cooker side walls. Please announce the area wise dealer network, service centers-it must very near to the dealer/attached. If a customer purchases the SEVA MAKER from nearer to his residence, some times he must go miles together for the service purpose, if required. So you must avoid this and appoint service points near the dealer area. Dev

Submitted by nuhomsales

கேஸ்கட்டுகள் குறித்து

சேவைமேஜிக் குக்கரில் மூன்று கேஸ்கட்டுகள் உள்ளன. ஒன்று மூடியில் மாட்டுவது, சாதாரண 5லிட்டர் குக்கர் கேஸ்கட்டேதான். இதற்கு எந்த தரமான குக்கர் கம்பெனியின் கேஸ்கட்டானாலும் பயன்படுத்தலாம். மற்றவை நியூஹோம் சேவைமேஜிக்கிக்கென்றே பிரத்தியேகமாக உருவாக்கப்பட்டவை. இவை நியூஹோமின் அங்கீகரிக்கப்பட்ட விற்பனையாளரிடமும், நியூஹோமின் விற்பனைக்குப் பிந்திய சேவை மையங்களிலும் கிடைக்கும்.

Submitted by cscs

ரப்பர் கேஸ்கெட்டுகள் குறித்து

சேவை மேஜிக்கில் பயன்படும் மூன்றுவகையான கேஸ்கெட்டுகள் பழுதானாலோ, காலம் கடந்தாலோ மீண்டும் உங்களிடம் மாற்றாக விலைக்கு கிடைக்குமா? மேலும் நடு பாத்திரத்தின் கேஸ்கெட் சாதாரண குக்கர் கேஸ்கெட்டைப் போலவே இருக்கிறது. இதே போல வெளி சந்தையில் கிடைக்கும் சாதாரண குக்கர் கேஸ்கெட்டை அதற்கு பதில் பயன்படுத்த இயலுமா?